FAQs
Products
You can find ingredients for each of our cleaners on the product label. By law we do not need to give information about ingredients of cleaning products but we prefer to be transparent with our customers. All our products are formulated without adding ammonia, chlorine, phosphates, parabens, silicon, EDTA, triclosan and artificial colours.
Yes they are. We have developed our products without volatile organic compounds (VOCs) so that they are safe for you, pregnant/nursing women, children, and animals.
We use the power of plant-based anti-bacterial agents. These provide results and are completely safe unlike the traditional disinfecting agents such as chlorine, bleach, quaternary ammonium compounds or triclosan that can cause harm when ingested. We have not tested for 99.9% germ kill in any external laboratory. We believe the chemicals required for such germ kill can cause toxicity build up in homes that should be avoided.
Yes - we love our pet friends and would never harm them. We have tested our products extensively to measure their efficacy and safety in labs.We are PETA certified Cruelty-Free.
Yes - we use natural ingredients derived entirely from plants in our formulations.Our products are PETA certified Vegan.
Yes. Each of our products were developed to be optimally balanced in pH levels depending on the surface.
Our products have been developed using natural or naturally derived ingredients. We avoid synthetic dyes and use only mild hypoallergenic fragrances.
Packaging
Yes 100% recyclable. In fact 30% of the PET bottles we use are made from previously recycled plastic.
Order
Once you place your order, we will send you an email with a link to track the order status.
We don't entertain any cancellation or refund requests once the order has been shipped.
We typically ship the next business day and hence you can expect your order between 2-5 days depending on your location. There are times your order may ship from multiple warehouses. Hence you may receive the product in two or three lots.
All across India!
There are no shipping charges on orders above ₹999. For any order below ₹999 a shipping fee of ₹60 will be applicable.
We don't accept exchange, returns/return to origin on our products due to hygiene reasons.
Your refund should post to your credit card statement, bank or wallet within 5-7 days.
We accept all major credit cards, debit cards, netbanking (within India), UPI, and wallets.
We tried but recurring payments have very high failure rates and hence we have paused this feature for now. We will keep working at it and bring you a solution fast!
About us
You can shop Koparo products right here at www.koparoclean.com and also find us on Amazon India, Blinkit, BigBasket, Swiggy Instamart, Firstcry, Jio Mart, Meola, Amala Earth and offline stores near you.
Go to any product page, click on the stars below the product name, click on "Write A Review" on the top right and get sharing!
Our product is manufactured in a state of the art facility in India which is certified WHO to have Good Manufacturing Practices (GMP).
New Delhi, India.
Send us a note at help@koparoclean.com and we will respond in 1 business day.